Return & Exchange Policy

Change of Mind

If you've had a change of heart or accidentally ordered the wrong item, simply contact us within 15 days of purchase. We'll provide a return shipping label for a flat rate of $9.95, or you can arrange return postage yourself. Upon receipt of the unopened, original packaging, we'll issue a full refund or exchange for another product.

Incorrect, Missing or Damaged Items

For incorrect, damaged, or missing items, notify us within 30 days of purchase. We do require evidence of defects for claims. If valid, we'll replace the item with the same product OR issue a full refund upon return. We'll also provide a return shipping label at no cost to you.

Instructions for returning items will be provided by our customer support team. Returned items must be received by Fitshake within 30 days of the claim. Replacement products will be shipped after the returned item is received by Fitshake.

With Fitshake, enjoy fast and reliable shipping, hassle-free returns, and exceptional customer service every time 🤗